Troubleshoot Error Code 491: How to Fix Can't Download App on Your Android Device

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Can't Download App Error Code 491: Why You're Seeing It and What You Can Do About It

If you're an Android user, chances are you've encountered the dreaded Can't Download App error code 491 at least once. This frustrating issue can prevent you from downloading or updating apps from the Google Play Store, leaving you feeling helpless and annoyed.

So, what exactly is error code 491? And more importantly, how can you fix it? In this article, we'll dive into the causes of this issue and provide you with some potential solutions to get your downloads back on track.

What Causes Error Code 491?

There are several potential reasons why you might be seeing error code 491 on your Android device. Some of the most common causes include:

  • A problem with your Google account
  • Caching issues
  • An issue with the app you're trying to download
  • A problem with your device's storage

Regardless of the cause, the end result is the same - you can't download the app you want. But don't worry, there are some things you can do to try and fix the problem.

Potential Solutions for Error Code 491

If you're seeing error code 491, try these potential solutions:

Clear Your Cache

One of the most common causes of error code 491 is caching issues with the Google Play Store. To fix this problem, try clearing your cache by following these steps:

  • Go to your device's Settings
  • Select Apps & notifications
  • Select Google Play Store
  • Select Storage & cache
  • Select Clear Cache

Restart Your Device

Sometimes, a simple restart is all it takes to fix error code 491. Try turning your device off and then back on again to see if that resolves the issue.

Remove and Re-Add Your Google Account

If there's a problem with your Google account, it could be causing error code 491. Try removing your account and then re-adding it to see if that fixes the problem. To do this, follow these steps:

  • Go to your device's Settings
  • Select Accounts
  • Select Google
  • Select the account you want to remove
  • Select Remove account
  • Add your account back by selecting Add account from the same menu

Check Your Storage Space

If your device's storage is full, you might not be able to download any more apps until you free up some space. Try deleting some unused apps or files to see if that fixes the problem.

The Bottom Line

Error code 491 can be a frustrating issue for Android users, but there are some potential solutions that you can try. By clearing your cache, restarting your device, removing and re-adding your Google account, or checking your storage space, you may be able to resolve the issue and get back to downloading your favorite apps from the Google Play Store.

Don't let error code 491 get you down - try these solutions today and get back to downloading!


Are you having trouble downloading apps due to Error Code 491?

If you own an Android and love trying out new apps, then chances are that you've faced the infamous Error Code 491 at least once. This error can be frustrating for users as it typically hinders them from being able to download or update any app from the Google Play Store. In this blog, we'll delve deeper into what the error code means, why it appears, and how you can explore possible solutions!

What is Error Code 491?

Error Code 491 is a common issue that Android users face when they try to install or update applications from the Google Play Store. It's mostly seen in devices that run on the Android operating system version KitKat (4.4) and later. The error message reads: App could not be downloaded due to an error. (491).

What causes Error Code 491?

There are several reasons why Error Code 491 may appear when you're trying to update or download an application from the Google Play Store. Most commonly, it could be due to insufficient storage space on your device or cache data buildup.

Another possible reason could be the presence of a corrupt/failed update or installation process in your Play Store app history. Problematic network connections and software malfunctions/bugs could also contribute to this error.

How can you fix Error Code 491?

If you're struggling with Error Code 491, here are some of the workarounds that you may try:

Clear cache and data

You can attempt to resolve this error by clearing the cache and data of your Google Play Store app. Head to your device's settings, then go to Apps/Applications, then locate the Play Store. Tap on it and look for the Clear Cache option. Repeat this process with the Clear Data option. This can help to delete any corrupt files that could be generating the problem.

Check your network connection

If your internet connection is weak or unstable, it could cause Error Code 491 to appear. You can try turning off your Wi-Fi and switching to mobile data or vice versa. Alternatively, try connecting to another Wi-Fi source if possible. This should help eliminate network-related issues that may be hindering your downloads.

Uninstall and reinstall the Google Play Store app

If clearing cache and data do not resolve the issue, you can try uninstalling the Play Store app from your device and then re-installing it. To do this, go to Settings, then Apps, locate Play Store, tap on it and select Uninstall. After that, go to the Play Store app in Google Play and tap on Install.

Free up storage space on your device

If your device has insufficient storage space, you will not be able to download or update any new apps. Therefore, it's necessary to remove some files or apps that you barely use or have no need for. Decluttering storage space on your device will enable users to download and update applications effortlessly and prevent this error in the future.

Update your device software to the latest version

Android software updates usually come with bug fixes and improvements to enhance the overall performance of your device. Updating your device software will ensure that all potential software-related issues are resolved, including Error Code 491. To check for any new updates available, go to Settings, then About phone, then Software update. If a new update is available, follow the on-screen instructions to download and install it.

Conclusion

As seen above, Error Code 491 can be fixed with the right troubleshooting steps. Although the issue is not specific to any one device, trying out the aforementioned solutions and such other workarounds can help users overcome this difficulty. Once you fix Error Code 491, you should be able to access and download your favorite apps quickly and without incident.


Can't Download App Error Code 491: What It Is and How to Fix It

Introduction

If you're an Android user, you may have encountered an error message saying you can't download an app from the Google Play Store because of a code 491. This error can be frustrating, especially if you really need that app. But what is code 491, and how can you fix it? In this article, we're going to explore this error code, its possible causes, and some potential solutions.

The Meaning of Error Code 491

Code 491 is a Google Play Store error that occurs when you try to download or update an app but something goes wrong in the process. You may see a message that says Can't download app. Try again later. Error code: 491. This error code can indicate a variety of issues, from connectivity problems to device-specific glitches. However, it's often related to issues with the cache or data on your device.

Possible Causes of Error Code 491

There are several reasons why you might encounter error code 491 when trying to download an app from the Google Play Store. Some of the most common causes include:

1. Connectivity Issues

One of the most likely reasons you're seeing error code 491 is because of a connectivity issue. This could be due to poor Wi-Fi or mobile data signal, or because your device is having trouble connecting to the internet in general.

2. Cache and Data Problems

Another possible cause of error code 491 is related to the cache and data on your device. The cache is a collection of temporary files that your device uses to speed up certain processes, while the data includes things like login information, preferences, and more. If there's a problem with either the cache or data associated with the Google Play Store app, you may see this error.

3. Software Issues

Sometimes, error code 491 can occur because of broader software issues with your device. This might be related to an outdated operating system, app conflicts, or other unforeseen issues.

Potential Solutions for Error Code 491

If you're encountering error code 491 when trying to download an app from the Google Play Store, there are several things you can try to fix it. Some of the most effective solutions include:

1. Check Your Internet Connection

If you suspect that a connection issue may be causing the error code 491, start by checking your Wi-Fi or mobile data signal. You can also try resetting your network settings or connecting to a different network to see if that resolves the issue.

2. Clear Cache and Data for the Google Play Store App

Another potential solution is to clear the cache and data for the Google Play Store app. To do this, go to your device's Settings menu, find the Apps or Application Manager section, locate the Google Play Store app, and choose Clear Cache and/or Clear Data. You might need to sign back in to your Google account after doing this.

3. Uninstall Updates for Google Play Store

Sometimes, updating the Google Play Store app can cause unexpected issues like error code 491. If you suspect this may be the case, try uninstalling updates for the app and then reinstalling them later. You can do this by going to the Google Play Store app in your device's Settings menu and choosing Uninstall Updates.

4. Update Your Android Version

Another potential solution is to update your device's Android version. This can help resolve software issues that may be causing error code 491, and ensure that your device is running the latest security patches and features.

The Bottom Line

At the end of the day, encountering error code 491 when trying to download an app from the Google Play Store can be frustrating. However, there are several potential solutions you can try, from checking your internet connection to clearing cache and data. By troubleshooting these issues, you may be able to successfully download the app you need and get back to using your device as normal.

Tips to Fix Can't Download App Error Code 491

What is Error Code 491?

Error Code 491 is a common issue that Android users face while trying to download or update an app from the Google Play Store. When this error occurs, the user encounters a message saying “Can’t download app. Try again and if the problem continues, get help troubleshooting. (Error code: 491)”. This problem mainly arises due to a cache conflict in the Play Store app.

Why does it occur?

There are several reasons why you may encounter Error Code 491. Some of the most common causes of this error include:- Internet connectivity issues- Cache conflict in the Play Store app- Corrupted data in the Play Store app- Outdated software- Incompatible device specifications- Google Play store server issues

Tip 1: Clear Google Play Store Cache

The first thing you should try to fix error code 491 is by clearing the cache of your Google Play Store. Here’s how you can do it:- Go to Settings > Apps or Application Manager.- Swipe the screen to the All tab.- Scroll down to Google Play Store app. Tap on it.- Tap on Clear cache button.- Try downloading or updating the app again.

Tip 2: Re-add Google Account

If clearing the cache did not work, you may want to try removing your Google Account and then re-adding it. This can help resolve issues with syncing your account with the Play Store. Here are the steps:- Go to Settings > Accounts and select Google.- Select your Google account.- Tap the three dots at the top right corner of the screen and choose Remove account.- Once you’ve removed the account, reboot your device.- Go back to Settings > Accounts and select Add account, then choose Google and re-add your account.

Tip 3: Disable Proxy Settings

If you have any proxy settings enabled on your device, try disabling them as they may interfere with the Play Store’s connection. Here are the steps:- Go to Settings > Wi-Fi.- Find the Wi-Fi network that you’re connected to and long press on it.- Choose Modify network.- Tap on Show advanced options and select None for the Proxy settings.- Save the changes and try downloading or updating an app again.

Tip 4: Update Your Android Device

An outdated software version may also cause Error Code 491. You should check if there is any new update available for your Android device and install it. Here’s how:- Go to Settings > About phone.- Select System Updates.- Check if there is any new update available.

Tip 5: Wipe Google Play Store Data

If none of the above tips work, try wiping the data of your Google Play Store. This will reset the settings and configuration of the app, which can help fix any conflicts. Follow these steps:- Go to Settings > Apps or Application Manager.- Scroll down to Google Play Store and tap on it.- Tap on Clear data button.- Restart your device and try downloading or updating an app from the Play Store.

Conclusion

Error Code 491 can be frustrating, but there is no need to panic. By following the tips listed above, you can easily troubleshoot and fix the issue. If the problem persists, you can always contact Google Play Store support. Remember to keep your device updated and check for any compatibility issues before installing any app. Happy downloading!

Can't Download App Error Code 491 - How to Fix It?

Have you ever encountered an error code 491 while trying to download an app from the Google Play Store? If yes, then you are not alone. Several Android users face this issue where they are unable to download apps due to the error code 491. But don’t worry, in this article, we will discuss various methods to fix this error and help you download apps seamlessly.

The error code 491 typically occurs when the Play Store has trouble communicating with Google's servers. This error usually indicates that your device is having trouble syncing with the server or that there are some cache memory problems. The good news is that it's quite easy to resolve this issue by following a few simple steps.

Clearing Cache of Google Play Store

The most common reason for error code 491 is the cache memory problem on your device, especially with the Google Play Store. To fix this issue, you can try clearing the cache of the Google Play Store app. Here are the steps to follow:

  1. Go to ‘Settings’ on your device
  2. Select ‘Apps’ or ‘Application Manager’ (depending on your device)
  3. Scroll down to find ‘Google Play Store’ and tap on it.
  4. Tap on ‘Storage’ and then select ‘Clear Cache.’
  5. Restart your device and check whether the issue still persists.

If the error message still appears, move on to the second method.

Remove Your Google Account and Add it Back

Another way to fix error code 491 is to remove your Google account from your device and then add it back. Here’s how to do it:

  1. Go to ‘Settings’ on your device
  2. Select ‘Accounts’
  3. Select the Google account you want to remove,
  4. Tap on the three dots in the top right corner and select ‘Remove Account’.
  5. Restart your device
  6. Go back to ‘Settings’ and select ‘Accounts’.
  7. Add the same Google account back to your device.
  8. Restart your device again.
  9. Open the Google Play Store and check if the issue is fixed now.

Update Google Play Store

If clearing cache and removing your Google account doesn't work for you, try updating your Google Play Store app to the latest version available. Here’s how to do it:

  1. Open the Google Play Store app on your device.
  2. Go to ‘Settings’ by tapping on the three lines in the top left corner.
  3. Scroll down to check if there are any updates available.
  4. If an update is available, tap on ‘Update’ to update the Play Store app.
  5. Once the app is updated, restart your device and check if the error is fixed.

Reset Your Device to Factory Settings

If all the above methods fail, you may have to reset your device to factory settings. However, please note that resetting your device will erase all data from your phone's storage and restore it to its original manufacturer settings. So, before resetting, make sure you create a backup of your important files and contacts. Here’s how to reset your device to factory settings:

  1. Go to ‘Settings’ on your device
  2. Select ‘System’ and then ‘Advanced’
  3. Tap on ‘Reset Options’ and select ‘Erase All Data (Factory Reset).'
  4. Enter your device's password, pattern, or PIN (if prompted).
  5. Select ‘Erase Everything’ to confirm the reset process.
  6. Wait for the process to complete.
  7. Once the reset process is complete, set up your device as new and check if the issue still persists.

Closing Message for Blog Visitors

We hope that this article has helped you fix the error code 491 in your Android device and helped you to download apps from the Google Play Store smoothly. If you encounter any other issues while using your device, make sure to follow our blog for more helpful tips and tricks. Remember, every device is different, so some methods may work better than others depending on your device's make and model. If none of the methods discussed here work for you, we recommend contacting your device manufacturer's customer support team for further assistance.


Can't Download App Error Code 491: People Also Ask

What does error code 491 mean?

Error code 491 usually pops up on Android devices when the Play Store app is unable to download or install any apps. This error may be caused due to various reasons like network issues, cache data, or server problems.

How can I fix error code 491?

You can try the following solutions to resolve error code 491:

  1. Clear cache data and app data of the affected app from settings.
  2. Check your device's internet connection and switch to a reliable Wi-Fi or mobile network if needed.
  3. Update the Google Play app and other system apps.
  4. Uninstall and reinstall the affected app.
  5. Factory reset your device if none of the above solutions work.

Why can't I download apps on my Android phone?

There can be many reasons why you're unable to download apps on your Android phone. Some common reasons include insufficient storage space, network issues, outdated Google Play Store app, disabled app permissions, or incompatible device or software version.

Is error code 491 related to Google Play Services?

While error code 491 can be caused by various factors, it is not directly related to Google Play Services. However, clearing the cache data of Google Play Services or updating it may help resolve the issue in some cases.